Limited Warranty

Warranty period

GMOX Luma provides a one-month limited replacement warranty beginning on the date the product is delivered.

What the warranty covers

The warranty covers confirmed product quality or manufacturing defects that occur during normal intended use within the warranty period.

Warranty remedy

After a claim is reviewed and approved, GMOX Luma will arrange a replacement. Approved replacement shipping costs are paid by GMOX Luma. If an identical replacement is unavailable, we may offer a functionally equivalent replacement or another remedy required by applicable law.

What the warranty does not cover

• Damage caused by incorrect or unsafe installation or removal.
• Misuse, accidents, impact, water exposure beyond the product's stated rating, power surges, or use outside product specifications.
• Cut or altered wiring, unauthorized repairs, modifications, or missing components.
• Normal wear, cosmetic changes that do not affect function, or consumable parts unless defective when delivered.
• Installation, removal, electrician, contractor, or other labor charges.

How to make a warranty claim

1. Contact us within one month after delivery.
2. Provide the order number, a description of the issue, and clear photographs or video showing the product and reported defect.
3. Do not dispose of, modify, or return the product until we provide instructions.
4. After review, follow the approved replacement or return instructions.

Relationship to other rights

This limited warranty is separate from our 30-day Return & Refund Policy and does not limit mandatory rights that cannot be excluded under applicable consumer law.