Customer care
Questions about a product, order, shipping, return, exchange, or warranty? Contact the GMOX Luma customer support team using the verified information below or send us a message.
Store: GMOX Luma
Legal business name:
IKECAM Technology Limited
Room 1001, 10/F, The Cloud
111 Tung Chau Street
Tai Kok Tsui, Kowloon
Hong Kong
Email:
zhongdh2026@gmail.com
Phone:
+86 153 8297 0725
Hours:
Monday–Saturday, 10:00 AM–7:00 PM HKT (UTC+8)
Closed on Sundays.
Do not return an item to the address on the shipping label or to our registered business address.
Please contact us first. After your request is reviewed, we will provide return authorization, instructions, and the correct return address.
